Contact METRO X
Get in touch with the METRO X team. We're here to help with any questions about our metronome, sheet music reader, tuner, and patent-pending SYNC features.
Email support
Send us an email at hello@metrox.app and we'll get back to you within 24 hours during business days. Whether you have a feature question, hit a bug, or want to talk to us about partnerships, this is the fastest way to reach the team.
General inquiries
Questions about features, pricing, partnerships, education licensing, or press? Email hello@metrox.app with the subject line that best describes your inquiry. We read every message.
Response time
We typically respond to all inquiries within 24 hours during business days. Complex technical issues may take a little longer — we'd rather take an extra day and give you a real answer than a templated reply.
Before you email
Many common questions are already answered in our Help Center. If you're new to METRO X, the Help Center covers SYNC setup, tuner permissions, importing PDFs into NOTE, and the most common troubleshooting steps.